Whether you are a subject matter expert who occasionally takes on a training role or a trainer or subject matter expert who wants to build on already solid facilitation skills, Facilitation Basics will show you how to how to guide learners and meeting participants in a safe and supportive atmosphere. With its dozens of practical examples, worksheets, checklists, and other tools, this book focus…
Coaching Training focuses on helping coaches properly define their coaching roles and provides the skills needed for success. A wide range of activities fall under the label of coaching-guiding, teaching motivating, and mentoring-and this book is designed to train for one-on-one coaching situations. Find the best advice for choosing session content, sample workshop agendas, and step-by-step pre…
A foundation for assessing training opportunity to deliver relevant training that best addresses the needs of your organization. Needs Assessment Basics will teach you how to deliver training that aligns with the greater goals of your business and positions you as a strategic partner contributing to overall business success. A seven-phase needs assessment model will enable you to think organiz…
Knowing how to motivate employees is critical for an organization's ability to get results. When employees are not motivated properly, their productivity drops and key milestones and deadlines are missed. Motivation determines the direction of an employee's behavior (that is, what the employee chooses to do), the level of effort an employee puts into his or her work, and the level of persistenc…
Meetings are a precious resource: an expensive waste of people's time if run poorly and amazingly valuable and productive if run well. Yet many people and organizations hold meeting after meeting without knowing how to do so effectively or even what they want to accomplish. Harnessing a group's creativity and energy and directing it toward solving problems, generating new ideas, and moving big …
anaging the Learning Function: An Infoline Collection contains 17 Infoline issues bound in one volume, and is the ideal collection for anyone who leads or manages a training department. Issues include Managing Training Projects, Budgeting the Training Function, Marketing Training Programs, Ethics for Trainers, Outsourcing Training, and more.
Informal learning can pack quite a punch in terms of boosting workplace performance and efficiency. But what is it, and what can you do to promote informal learning in the workplace? According Bob Hoffman, informal learning is anything that is not recognizable as formal training and performance support, such as organized classes, workshops, individualized instruction, and job aids. In addition,…
This book focuses on three key skills all sales professionals must have: thinking, communicating, and networking. It is intended to get new sales people up to speed quickly and to provide experienced sales professionals with an opportunity to sharpen their own skills. In addition, Sales Training includes a companion CD-ROM with ready-to-use presentations, training materials and handouts, and el…
12 Steps to Power Presence demonstrates ways managers can improve their presence strategically and tactically to develop the trust of their people so that they can accomplish their goals and the goals of the organization. There are 12 chapters that will guide you through the process of discovering, developing, and delivering on your leadership presence"--Resource description page